FROM US
Qatar 2022: Survey reveals slow progress from hotel brands on effective due diligence & worker engagement, but some improved transparency BHRRC
Following the publication of After the Final Whistle, which documented the experiences of migrant workers who toiled to prepare and host the tournament in November and December 2022, we invited 29 local and multinational hotel brands with a presence in Qatar to disclose information regarding operations during the FIFA World Cup Qatar 2022. We followed up on previous outreach, undertaken 6 months before the tournament. The latest findings revealed some increased engagement by brands, for example with the disclosure of business partner names; but insufficient efforts relating to human rights due diligence, with a continued focus on audits and external certifications without worker engagement. While more cases of recruitment-fee charging were detected, brands remain reluctant to disclose the amounts reimbursed to workers. Only 11 companies - Accor, BWH Hotel Group, Deutsche Hospitality, Four Seasons Hotels, Hilton, Hyatt (answering on behalf of Dream Hotels which it now owns), IHG Hotels & Resorts, Kempinski Hotels, Millennium Hotels & Resorts, Minor International and Radisson Hotel Group - provided a response. 18 companies, including Frasers Hospitality, Louvre Hotels, Mandarin Oriental, Marriott, The Ascott, TIME Hotels, Whitbread and Wyndham Hotels & Resorts did not respond.
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